Last Updated: August 12, 2026
Related: Privacy Policy
Important: By using BAIchat (including opening the Telegram bot, Mini App, or baichat.app, or sending /start), you confirm that you have read and unconditionally accept this User Agreement, even if you have not read it in full. If you do not agree, stop using the Service immediately.
1.1. This User Agreement (the "Agreement") is a binding document governing use of BAIchat (the "Service").
1.2. Using the Service constitutes full acceptance of this Agreement. If you do not agree, you must stop using the Service.
1.3. Personal data is processed as described in the Privacy Policy.
2.1. BAIchat is an AI character chatbot platform. Users may chat with AI characters, create characters and scenarios, and purchase digital tokens for use in the Service.
2.2. The Service is available as a Telegram Mini App, via the Telegram bot, and as a web application at baichat.app.
2.3. BAIchat is an independent third-party service and is not affiliated with, maintained, or endorsed by Telegram.
3.1. The Service is intended exclusively for users who are 18 years of age or older.
3.2. By using the Service, you represent and warrant that you are at least 18 years old.
3.3. If we become aware that a user under 18 has used the Service, we may delete related data and terminate the account.
4.1. The Service is provided "AS IS". We give no warranties, express or implied, including as to operability, security, fitness for a particular purpose, or meeting your expectations.
4.2. We are not liable for:
4.3. All risks related to use of the Service rest entirely with you.
4.4. Transmission of data over the internet involves inherent risks. We do not guarantee absolute security or anonymity of transmitted data. We are not responsible for loss, theft, or disclosure of data caused by third parties or by your own actions.
5.1. You must independently assess the lawfulness of your actions when using the Service.
5.2. You must not use the Service for activity that violates applicable law.
5.3. You are solely responsible for content you create, upload, or send through the Service.
5.4. Availability of Telegram, Mini Apps, payment methods, or the Service in your country or region is your responsibility. If a platform restricts or blocks access in your geography, that is your risk, not ours.
6.1. We may at any time, without notice and without stating reasons:
7.1. The Service may offer digital tokens and other intangible digital goods. Tokens are credited to your account after successful payment confirmation.
7.2. BAIchat Credits (Tokens). Tokens are non-transferable, non-refundable virtual service units that may be used solely within BAIchat to access AI chat and related in-app features. Tokens are not cryptocurrency, electronic money, a payment instrument, a financial product, or a stored-value account. Tokens have no cash value; they cannot be sold, transferred, gifted after purchase, exchanged between users, redeemed for fiat currency or cryptocurrency, or used to purchase goods or services outside BAIchat.
7.3. Available payment methods may include Telegram Stars and payments processed via Platega (including cards, SBP, and cryptocurrency, as offered at checkout). Availability may change.
7.4. We do not store your full card details. Payment data is processed by the relevant payment provider (Platega and/or Telegram) under that provider's rules. Failures, delays, chargebacks, AML/KYC checks, and other actions by payment providers are outside our control; related claims should be directed to the provider where appropriate.
7.5. Because the Service provides digital goods/services of an intangible nature, return or exchange after delivery is generally not available.
7.6. A refund may be considered only if:
7.7. To request a refund, contact support@baichat.app or use /paysupport within 24 hours of payment and provide the order/transaction identifier and contact details. The decision is made by us on a case-by-case basis.
7.8. Tokens already credited and used (or available for use) are non-refundable except as stated above.
When you select a cryptocurrency method, we create a payment order with Platega. Platega generates a deposit address and payment window. The RUB amount is converted at the rate applicable when the order is created. Tokens are credited after on-chain confirmation.
Data handling for crypto payments:
We are not responsible for:
Irreversibility: Confirmed on-chain cryptocurrency transactions are irreversible. We cannot reverse them on the blockchain. If a refund is approved under this Agreement, it is issued as token balance credit — not as a cryptocurrency return.
Each crypto order has a time limit. After expiry, funds sent may require manual review and are not automatically credited.
Only tokens and networks shown at checkout are accepted. Sending other tokens or using the wrong network may cause permanent loss of funds. That risk is yours.
Cryptocurrency regulation varies by country. It is your sole responsibility to ensure crypto payments are lawful in your jurisdiction and to meet tax obligations. By choosing crypto payment you warrant that crypto payments are legal where you are and that you are not in a jurisdiction where they are prohibited. We may restrict crypto payment options at any time.
Platega may apply AML/KYC procedures, request identity verification, or refuse transactions. BAIchat does not control and is not responsible for Platega's compliance decisions.
8.1. Characters and scenarios you create may be visible to other users if you choose to share them.
8.2. Private conversations are not shared with other users.
8.3. You retain ownership of content you create. You grant the Service a non-exclusive, royalty-free, worldwide license to store, reproduce, display, adapt, transmit, and distribute that content solely for the purposes of operating, supporting, and improving the Service (including transmission to AI providers needed to generate responses).
8.4. We may moderate and remove content that violates this Agreement or applicable law.
8.5. BAIchat is a community-driven platform. Characters are created by users for entertainment. We are not affiliated with any copyright holders and claim no ownership of intellectual property referenced in user-created content. Copyright complaints: dmca@baichat.app.
9.1. Processing of personal data is described in the Privacy Policy.
9.2. We do not guarantee complete security or anonymity of transmitted data.
10.1. We may unilaterally change this Agreement at any time by posting an updated version on this page.
10.2. Continued use of the Service after changes means acceptance of the new terms.
11.1. All disputes arising from this Agreement shall first be resolved by negotiation. A written claim from the User must be sent to support@baichat.app. The Administration has 30 days from receipt to consider the claim. If no agreement is reached, disputes are handled under applicable law at the place of location or choice of the Administration.
Acknowledgment: By starting to use the Service (including launching the bot and/or sending /start), you confirm that you have read this Agreement and unconditionally accept its terms, even if you have not actually read it.